Learn more about Connected Apps that are trusted and approved by Team Snapchat ✅ Avoid Using a VPN with Snapchat Please Note: Some apps are allowed by Snapchat. If you’re using an unauthorized app or plugin, then uninstall it and only use the official Snapchat app. This will stop you from being able to log in or make a new account 🙅‍♀️ The ‘ Could Not Connect’ error message may be shown if we detect the use of unauthorized third-party apps or plugins. Learn more about troubleshooting internet issues on Android 🤖 or iOS 🍎 devices. Restarting your device may also help with internet connection problems. You can try connecting to Wi-Fi if you have weak cellular service.

Make sure your device has a good internet connection.

Learn how to reset your Snapchat password if you forgot it 🤔 Check Your Internet Connection If the Snapchat username or password is misspelled, then you may see the ‘ User Not Found’ error message. Here are some tips to get you logged in and Snapping again! Check Your Username and Passwordĭouble-check that you’re using the right username and password. There are a few reasons you might be having trouble logging in or creating a new Snapchat account.

Log in to snapchat on computer